Ambitions AI Privacy Policy

Privacy Policy for The Ambitions AI

Effective Date: 12th January 2025

The Ambitions AI, operated by The Ambitions Agency Web Ltd (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, including our website and integrations with platforms such as Retell, VAPI, GoHighLevel, Zapier, and Make.

1. Information We Collect

a. Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

• Name

• Business name

• Email address

• Phone number

• Billing information

• Any other information you choose to provide

b. Automatically Collected Information

When you use our services or visit our website, we may automatically collect:

• IP address

• Browser type and version

• Operating system and device type

• Time zone settings

• Usage data (e.g., pages visited, time spent on the site, service interactions)

c. Data Through Integrations

As part of our AI services, we may process customer data provided via integrations with third-party platforms such as VAPI, GoHighLevel, Zapier, and Make. This includes:

• Contact information of your customers

• AI interaction data (e.g., call logs, chatbot messages)

2. How We Use Your Information

We use your information for the following purposes:

• To provide and optimize AI-powered voice agents, chatbots, lead generation, and automation services

• To customize our services according to your preferences and business needs

• To respond to your inquiries and provide technical support

• To analyze service usage and improve functionality

• To comply with applicable laws and regulations

3. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your data in the following cases:

• With third-party platforms and tools such as VAPI, GoHighLevel, Zapier, and Make, to facilitate service delivery

• To comply with legal obligations or respond to lawful requests from authorities

• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance user experience and improve our services. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Upon termination of your account, data will be retained for 30 days to allow for retrieval before permanent deletion.

7. Your Rights

You have the following rights under applicable data protection laws:

• Access: Request access to the personal information we hold about you

• Correction: Request correction of any inaccurate or incomplete information

• Deletion: Request deletion of your personal information, subject to legal obligations

• Objection: Object to the processing of your data in certain circumstances

• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, contact us using the details provided below.

8. Third-Party Links

Our website and services may include links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. SMS Communications
By providing your phone number and opting in through our Facebook Lead Ads or website forms, you consent to receive SMS messages from The Ambitions AI (theambitionsagency) regarding our services, promotions, and updates. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP to any of our messages. For assistance, reply HELP or contact us at [email
protected]. We do not share your phone number with third parties for marketing purposes. Your information is handled in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted with a new effective date, and users will be notified of significant changes.

11. Contact Us

For questions or concerns about this Privacy Policy or to exercise your data rights, please contact us at:

Email: [email protected]

The Ambitions AI

The Ambitions Agency Web Ltd

80 Magdalen Road, Exeter, UK EX2 4TT